Three Measures of Customer Satisfaction Compared
It is a difficult task to gauge customer satisfaction without some form of survey to do so. However, understanding the extent to which your customer base is happy with your services is integral to your company’s success.
The Power of Customer Success
Customer Success is one of the most important strategic priorities at Spotlight Reporting. The more we learn about Customer Success principles, strategy and practice, the more we can see the powerful resonance this could have for accountants in practice.
How to Deal with Difficult Customers: Nine Proven Tips for Retailers
Dealing with difficult customers can be… well, difficult, but it doesn’t have to be. With the right attitude and action steps, you can effectively navigate these tricky customer situations and emerge (hopefully) unscathed.
Got a Seasonal Business? Try These 9 Tips to Stay Profitable and Productive All Year
Every seasonal business – whether it’s a haunted house attraction open on Halloween or a summer souvenirs shop on the beach – dreads the off-peak season.
Are employee benefits the key to attracting and retaining employees?
Free healthy meals at work, discounted travel, opportunities for personal development and study, flexible working, and paid time off for volunteering – these are just some of the compelling employee benefits that leading company’s offer.
5 Things You Need to Know About Sourcing Globally
Global sourcing occurs when companies go beyond their home borders for sourcing goods and services.
12 Examples of Retail Stores That Will Inspire You to Run Your Business Better
One of the best ways to get inspired in your retail business is to see merchants like yourself who are killing it.